Get cases in the door faster and keep doctors in the loop
Your front office is the first and last touchpoint for every case. Pilot gives your team the tools to enter cases quickly, communicate with doctors seamlessly, track every file and detail, and automate the repetitive work that eats into their day.
Case Tools
CASE ENTRY AUTOMATION
Digital impressions flow straight into cases
Incoming scans from iTero, 3Shape, Medit, and other IOS platforms are automatically synced and mapped to the right products and materials. Cases populate themselves with the correct line items, templates, and task sequences — so your front office spends less time on data entry and more time on the work that actually needs a human.
Customization
CUSTOM FIELDS
Capture exactly the data your lab needs
Add custom fields to cases, line items, doctors, and products to track information specific to your operation — implant lot numbers, special instructions, preferred materials, or anything else. Fields support formulas, rollups, and dropdowns, and they're fully filterable and reportable.
Analytics
REPORTS
Understand your front office performance
Run reports on case entry volume, average turnaround times, doctor communication response rates, and remake frequency. Identify bottlenecks in your intake process, spot doctors who need follow-up, and track how your front office metrics trend over time.