Full command over your production workflow
Operations teams need to move cases through the lab fast, track every step, and keep technicians productive. Pilot gives you the tools to process cases at scale, manage tasks across workstations, route digital files end-to-end, and customize every part of the workflow to match how your lab actually operates.
Case Processing
CASE TOOLS
Everything you need on every case
Access case lists, star priority cases, manage products and tasks, send messages, and add internal notes — all from a single case view. Operations teams get a complete toolkit for working cases without switching between screens or systems.
Task Management
Customization
WORKFLOWS
Codify your business logic into the system
Turn your lab's unwritten rules into automated workflows. Define what happens when a product is added, when a task completes, when a case is put on hold, or when a doctor needs to be notified. Pilot's workflow engine lets you customize system behavior to match how your operation actually runs — no development required.
Analytics
PRODUCTION REPORTS
Measure every part of your operation
Run reports on case turnaround times, task completion rates, remake frequency, outsourcing volume, and technician productivity. Break data down by workstation, product type, doctor, or date range to find exactly where your operation is strong and where it can improve.