Pilot LMS

Get real-time visibility into your production bottlenecks

Pilot schedules production across your workstations, tracks the administrative work around it, and shows you where work is piling up, whether it stays in-house or goes to a partner lab.

  • Unlimited users
  • Self-serve setup, or our team

Production schedules

Industry-leading production schedule builder

Pilot builds production schedules from your product templates, technician capacity, workstation settings and more.

  • Run steps in parallel where the work allows
  • Assign work automatically, or by hand
  • Production milestones that keep cases on track
Schedule Builder
Crown & Bridge · production template 6 techniciansMilling and 3D printing run in parallel

Design

Automatic
TasksTAT
Design bridge30m
AKJM80 h/wk

Milling

Automatic
TasksTAT
Mill zirconia30m
RT40 h/wk

3D Printing

Manual Pull
TasksTAT
Print model15m
SL32 h/wk

Stain & Glaze

Manual Push
TasksTAT
Stain & glaze45m
Final QC10m
DPNC64 h/wk

Operational reporting

Detect bottlenecks before they become a problem

See how much work is waiting at each station compared with what it can handle, how much each technician has on their plate, and which cases are late or about to be.

  • Work waiting at each station, against its capacity
  • How much each technician has on their plate
  • What is late or at risk, day by day
Bottleneck analysis

The slowest workstation is Stain & Glaze. It can get through about 70 cases a week, so that is all the lab can deliver, whatever the others could do.

Cases a week Flow delivers 70

160
Design
80
Milling
128
3D Printing
70
Stain & Glaze
Bottleneck Used Idle
  • Stain & GlazeBottleneck
    100% busy55m/case · 64 h/wk
  • MillingNear the limit
    87% busy30m/case · 40 h/wk
  • 3D PrintingIdle capacity
    55% busy15m/case · 32 h/wk
  • DesignIdle capacity
    44% busy30m/case · 80 h/wk

About 9 more technician hours a week at Stain & Glaze, or a case taking 13% less time there, would lift the lab to about 80 cases a week. Then Milling becomes the bottleneck.

Kanban view

Break the work down any way you want

Group the board by technician, workstation, task or task status. Drag a card to move or reassign it, and spot an overloaded station at a glance. No whiteboard to keep up to date.

  • Group by technician, workstation, task or status
  • Drag and drop to move or reassign work
  • Late and at-risk cards stand out
My Work
Table Kanban
Break down
Maria Lopez3
  • Design#4129

    Riverside Dental

    TodayRush
  • Mill#4118

    Oak Park Family Dentistry

    WedImplant
  • QC check#4138

    Maple Street Dental

    FriImplant
James Chen2
  • Design#4131

    Harbor Smiles

    Tomorrow
  • QC check#4134

    Cedar Hills Dental

    Today
Priya Shah3
  • Mill#4122

    Bayview Smiles

    2 days lateRemake
  • QC check#4107

    Summit Dental Group

    1 day lateRush
  • Design#4126

    Greenway Family Dental

    Thu

More in Work Tracking

Other work tracking features

Track non-production work

Exception tasks and administrative work sit next to production, each with task states that fit how your team works.

Outsourcing

Send a case or a single step to a partner lab, and it drops back into your schedule when it returns.

Task SLAs

Set a target time for each step, and get a heads-up before a task runs late.

Technician kiosk

A simple screen at the bench where technicians scan work in and out, so the schedule stays current without anyone typing updates.

QC fails

When work fails QC, reopen the task, fail it and redo it, or move the case back to an earlier step. Every fail is recorded and the schedule follows.

Tasks linked to conversations

If a task involves talking to the customer, link it to the conversation so the answer is one click away.

See Work Tracking with your own cases.

Talk to our team and we will walk through it on a lab like yours, then help you set it up.

  • Unlimited users
  • Every module on one case record
  • Self-serve setup, or our team